Managed Services
Hospitals struggle to put the right operational resources in place to support Vocera. Given the variety of requirements any Vocera or integrated voice messaging application system has, our Managed Services alleviates your need to have well-trained, highly skilled specialists readily available to support the system and provide end users with the attention they need.
We make sure your users are well cared for and we take the burden off of the shoulders of your internal resources. Depending on the size of your implementation, this could require from 1-3 FTEs.
As your experts-for-hire, we offer truly “high tech, high touch” support. We know some customers may not want total outsourcing – especially of key operational tasks. We’re flexible and can design a package that suits your needs.
- Dedicated, personal account management
- Flexible, local, on-site support
- Service features including weekly status reports on system performance, asset management, user satisfaction