Alarm Notification
Getting the right information from patients, information systems and alarming systems to the right people efficiently is a goal of all healthcare facilities.Regardless of how good your patient safety and alarm notification framework are, however, each healthcare organization has unique needs. Your facility may have best-of-breed technologies for nurse call, patient monitoring or in-building wireless communications, but consider these important questions:
- Do these systems work well together?
- Is patient response time adequate?
- Do systems seamlessly log and audit responses to critical alerts?
- Is there a mix of new and legacy technologies that don’t mesh?
Truly managing workflow requires smart, reliable backbone technology, as well as orchestrated human interaction. Although you may have a sense of what an optimized environment looks like, your IT and clinical teams may not be equipped to define, design and implement the right solution. TPC Healthcare can help you choose the right messaging workflow technology and can deliver the implementation services necessary for success. As a reseller of Globestar’s ConnexALL and Ascom’s Unite platforms, TPC Healthcare can provide customers with the right platform that meets their unique alarm messaging needs.
TPC’s integrated messaging workflow solutions are the right fit when:
- Your facility has disconnected wireless and wired messaging, causing information bottlenecks and dropped handoffs
- Staff use a wide variety of devices to accomplish the same tasks – in-house pagers, wide-area pagers, cell phones, PDAs and wireless in-building voice devices
- Systems like nurse call, patient monitoring and lab results are standalone and don’t seamlessly relay information to staff
- Business initiatives are driving the delivery of time-critical information, alerts and data directly to mobile devices
- Multiple levels of staff respond to alarms and notifications depending on priority or time of day
Features
- Messages sent immediately to a predetermined back-up when busy
- Auto-escalation if no response is received after a set period of time
- Permanent audit trail for review, archiving or downloading
- Management software that quickly analyzes response intervals and workflow efficiency
Alarming Systems
- Order entry
- Laboratory
- Radiology
- Nurse call
- Patient monitoring
- Building management
- Security management
- Bed management
Output Notifications
- PDAs (Pocket PC, Palm, Blackberry)
- Numeric pagers
- Alphanumeric pagers
- Dome lights
- LED signs
- Mobile phones
- Personal computers/laptops
- In-building wireless (Vocera, Ascom, Spectralink, Cisco, etc.)